Brenda Marrero & Associates

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Recruitment Process Outsourcing (RPO)

Our RPO Is Aligned With Your Culture & Needs
Our recruitment process is immersed in your organization’s needs, styles and requirements. Our regional recruiters are backed up by our worldwide organization which supports them with local and international sourcing of talent. Our processes ensure expedite service with world class quality and integrity standards. The result is a cost efficient operation that renders candidates that will stay in your organization and make it surpass.

Excellence Fishbone

Detailed Process ensures Excellence – We have created processes to guarantee immediate results and quality of hire. In our RPO we propose integrating our client’s policies and procedures with our own. The result of this magnificent integration renders the talented resources that best fit Client's needs.
Deliverables

Metrics- We present metrics to understood the effectiveness of the program. Preparation and distribution shall be discussed in detail on the Service Level Agreement at contracting. Key performance indicators shall also be detailed in the Scope of Work Agreement.

Responsiveness – This metric is designed to measure the amount of time it takes a BMA representativeto handle a client request.

Quality of Work- Seeks to measure the conformance of requirements to standards and/or specifications.

Standards Compliance
Documentation / Communication
Submittal / Placement Ratios

Satisfaction Survey
Hiring Manager -
Selected Candidate
Non Selected Candidate

Technical Quality
Tool Utilization

Efficiency – Measures the engagement's effectiveness at providing services at a reasonable cost.